Tuesday, April 30, 2024

Treating your employees right helps improve customer satisfaction

thank youDETROIT — When employees are underappreciated it hurts the bottom line. FlowerDeliveryExpress.com a leading online flower delivery company, CEO, Wesley Berry says, “My experience has been that happy employees reduce customer complaints. Studies have shown that employee recognition and appreciation is very important in creating job satisfaction and boosting company morale. The Corporate Leadership Council published a report in which they found that happier employees result in increased loyalty, higher company profitability and greater customer satisfaction.”

Today, successful companies have come to recognize that their greatest asset is employees. Friday, March 7th is Employee Appreciation Day, first introduced in 1995. On that day you will have an opportunity to show your employees that they are appreciated for their dedication and hard work.

Research studies report that employee recognition affects retention of workers because of increased job satisfaction. The University of Vermont found that companies with high levels of employee job satisfaction over time are able to recruit better talent.

FlowerDeliveryExpress.com recommends giving flowers or plants as a way to show your appreciation of employees. By doing so you will not only get the benefit of the appreciation effect, but also an additional benefit of increased employee production. An eight-month study of creativity in the workplace conducted by Robert Ulrich at Texas A&M University found that adding flowers and plants to an office resulted in a 15 percent increase in ideas from male employees and more flexible solutions to problems from their female counterparts.

Remember to say “Thank You” to your employees on Friday, March 7th it’s good for your business!

3 COMMENTS

  1. For me; keep all your flowers and free pizza and trinkets and stuff. The best way to show appreciation for an employee is to pay the employee a “living wage”. Show me the money!

    However, that’s something that the largest employer (Walmart) does not believe in. And since it seems that most big companies believe in following the leader – which in this case is Walmart, employees will continue to be essentially under payed and under-appreciated in the near future.

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