PLANO – The North Texas Tollway Authority is introducing a new way to get a TollTag, the most cost-efficient and convenient way to travel NTTA roads. More than half of current NTTA ZipCash customers describe themselves as infrequent users. For them, the NTTA now offers a starter $20 TollTag offering the lowest available rates.
TollTag customers pay tolls electronically from a prepaid account through the use of a convenient TollTag transponder sticker mounted on a vehicle windshield. Each time a TollTag user passes through a toll gantry, the toll is deducted straight from a prepaid account.
The new Starter TollTag is designed for motorists who drive toll roads less frequently. If a Starter TollTag customer starts driving toll roads more often, the account will be transitioned to a $40 balance to stay on track with their use.
The $20 starter TollTag offers the same cost savings of a traditional TollTag plus other benefits, including discounted pass-through and parking at D/FW International Airport, parking at Dallas Love Field, use on any toll road in Texas and easy online account access to check balances, print receipts and update information.
The NTTA also offers TollTag customers Tollmate, a free app to manage and update their accounts.
To get the new $20 starter TollTag, customers can apply online at the NTTA’s 24-hour online TollTag Store – the most convenient source for TollTag applications, information and account management. Customers also may visit NTTA Customer Service Centers in person to fill out an application and get a TollTag on the spot. Accounts can be secured with a credit card; Visa, MasterCard, American Express and Discover are accepted.
For NTTA customers who continue to use ZipCash at the 50 percent higher rate, there is a new, streamlined invoice fee structure. Initial ZipCash invoices do not include any fees, only tolls. First notices of non-payment include a $10 administrative fee; second notices of non-payment include an additional $25 administrative fee – a change from a per-toll to a per-invoice fee structure.
For more information on how to get the new $20 starter TollTag, log on to NTTA.org.
If you are an existing infrequent user with a regular toll tag and want a new starter tag don’t expect much. They will basically tell you SOL. You will have to cancel your account and open a brand new one to get it.
Guess they don’t care about their existing customers.
That is unfortunate if they are giving existing customers that impression.