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People in the News

Wednesday, April 2, 2025

People in the News

Wednesday, April 2, 2025

HHS provides update on changes implemented to HealthCare.gov

4-ways-to-applyThe federal government has issued an update via their blog regarding improvements implement for the maligned HealthCare.gov.

In combination, the following fixes are allowing users to successfully create an account and be able to continue through the application process.  We can now process nearly 17,000 account registrants per hour – or five per second – with an error rate near zero: 

  • We replaced the virtual database with a high-capacity physical one, which allowed more efficient, effective processing and significantly reduced the error rate, or account registration failures;

  • We optimized software configurations to increase efficiency in system interactions;

  • We added capacity by doubling the number of servers;

  • We swapped out a directory component for another that can process more transactions simultaneously;

  • We improved the efficiency of database look-ups through software changes; and

  • We pushed through a patch release with four software fixes to address users that were having a hard time logging in to their accounts.