The North Texas Tollway Authority (NTTA) announces a change to service hours in the NTTA Call Center and Plano, Irving and Fort Worth TollTag Stores to improve service during peak demand periods.
Beginning Oct. 3, new hours for the NTTA Call Center and all NTTA TollTag Store locations will be 8 a.m. to 6 p.m. weekdays. Saturday hours for all locations remain unchanged at 9 a.m. to 5:30 p.m.
Customers can receive assistance at any time through NTTA’s Online Customer Service Center, Tollmate app or by phone at (972) 818-6882 or (817) 731-6882. NTTA also offers customer service appointments through the At Your Service program. Two-thirds of NTTA customers already conduct their business through these self-help channels.
For more about NTTA customer service, visit NTTA.org.
