Wednesday, April 21, 2021

Nuisance Calls: How to Deal with Them

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Anyone who has received numerous nuisance calls will know that this can become very frustrating over time. While most of us receive the odd nuisance call such as a cold caller or persistent salesperson, some tend to get them numerous times a day. If you do receive a lot of nuisance calls, it is important that you know what to do so that you can try to eliminate the problem.

Nuisance calls can come in various guises, and they can cause a variety of issues. You may find calls coming in while you are waiting on other important calls that you do want to take. They can block up your line, and the people on the other end can be very difficult to get rid of. By making sure you take the right steps you can help to reduce the number of nuisance calls you receive. In this article, we will look at what you need to do.

How to Handle the Situation

There are certain steps that you need to take when it comes to handling this type of situation, and this can help to put an end to the nuisance calls that you are receiving. Some of the main steps are:

Advise Callers to Remove Your Details

When you receive nuisance calls on a regular basis, you need to advise the person on the phone to remove your details from the database. After this, you should not receive any further calls from them by rights, but some do not follow your instructions and will continue calling. This is where things can become very stressful, as it becomes more frustrating after you have already asked them to stop.

Use Tools to Check on Callers

If you think the same company or caller continues to contact you after you have requested removal from the database, use reverse phone tools to check that this is the case. Once you have done this, you can confirm that it is the same caller you spoke with to request removal of your details, and this then means that you can take action.

Make Notes of Calls and Times

You should then make a note of all the calls and times of the calls you receive from that company or caller. This is important, as it will enable you to put something in writing with full details of the problems when you raise a complaint. You should also make a note of when you asked the caller or company to remove your details from their database so that authorities can determine how long they persisted.

Contact the FCC

Once you have all the details, you can make a complaint in writing to the FCC. Officials are now clamping down hard on these nuisance callers, and the more information you can provide, the easier it will be for them to take action.

These are some of the main steps you need to take if you are having issues with persistent nuisance callers. 

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